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General - Frequently Asked Questions (FAQs)
- What is your cancellation and reservation rescheduling policy?
- Do I have to book a reservation in advance?
- Are the tours conducted in English only?
- What kind of souvenirs are available for purchase?
- Are gift certificates available?
- Do you offer private/corporate/business events?
Q: What is your cancellation and reservation rescheduling policy?
We allow our guests to cancel or reschedule up to 7 days in advance of their tour. There are no refunds within 7 days. If you cancel within 7 days or do not show up for your tour we will charge you 50% of the total price quoted. So please try your best to secure your space and keep your reservations with us.
Q: Do I have to book a reservation in advance?
To maximize your chances of getting the day, time, and number of spaces you prefer, please book well in advance. Reservations can be booked with any major credit card in advance on our website, over the phone, or in person at our office.
Q: Are the tours conducted in English only?
No, our tours can be conducted in English and Spanish. However, if we cannot find a translator for the speaking portion of the tour, our guests will still enjoy the experience of riding a Segway and seeing all of the amazing landmarks along the route.
Q: What kind of souvenirs are available for purchase?
We have great souvenir T-Shirts that can be purchased at our office for only $20.00!
Q: Are gift certificates available?
Yes, gift certificates are available for all of our tours. To learn more about purchasing a gift certificate, please click on the "Contact" link or call us anytime at 1-877-311-8687.
Q: Do you offer private/corporate/business events?
Yes. Another Side Tours offers private, corporate, and other business related events. We have a long list of satisfied corporate clients including Qualcomm, Cox Communications, and Hamilton Sundstrand....just to name a few. events. We can accommodate a variety of special requests. Please use the "Contact" link, email us at firstname.lastname@example.org, or call us anytime at 1-877-311-8687 to inquire further.