We allow our guests to cancel or reschedule up to 7 days in advance of their tour. There are no refunds within 7 days. If you cancel within 7 days or do not show up for your tour we will charge you 50% of the total price quoted. So please try your best to secure your space and keep your reservations with us.
To maximize your chances of getting the day, time, and number of spaces you prefer, please book well in advance. Reservations can be booked with any major credit card in advance on our website, over the phone, or in person at our office.
Please click on the "Contact" link to email us or call us at 1-877-311-8687 to see if we can accommodate other times for you.
The tours are held rain or shine. We ask that you dress appropriately for the day's weather conditions. We do have rain ponchos available for free at the meeting location in the case of rain.
Due to safety concerns, the tour is not appropriate for pregnant women.
All gliders must be above 100 lbs and below 250 lbs in order to ride a Segway with us.
The Segway® i2 is the first of its kind-self-balancing personal transportation designed to go anywhere you go. See all of San Diego's parks, streets, and attractions while enjoying a ride like nothing you've ever experienced. Try one today and you too will discover the Segway smile!
The Segway requires no special skills (it takes care of the balancing-on-two-wheels part) and virtually anyone can use one, as long as you can stand on two feet for an extended period of time. In addition to the ingenious technology, all of our tours include a thorough safety and gliding training course given by one of our certified Segway instructors prior to departure.
The Segways have different levels of operation. The beginner level will limit the Segway to a maximum of 6 miles per hour. The intermediate level will limit the Segway to a maximum of 12.5 miles per hour. During the training session, new Segway riders will start on the beginner level. Once everyone is comfortable, we will move up to the intermediate level for the duration of the tour.
The utmost care and research has gone into ensuring that the Segway i2 is safe. The Segway i2's balancing technology is truly revolutionary and provides an exceptional riding experience. The Segway i2 has redundant systems and sophisticated alerts built into its design, and many thousands of hours of use have demonstrated that the Segway i2 is safe when used appropriately. It is important that Segway i2 riders understand their responsibility to ride safely. Proper skill level and understanding of the Segway i2 prevents injuries caused by loss of control or misuse.
We use the model i2 for our tours.
Definitely! More than 50% of our guests live right here in San Diego and come to learn more about the neighborhoods and the city in which they live. It's a new and unique way to see the sites with which they may already be familiar, and it is an awesome experience for locals to bring their out-of-town guests to enjoy.
We provide a 30-minute video and training session at the start of every tour. This is not included in the tour time. Simply put, the tour time you purchase is the time on the Segway that you will get.
Yes, restrooms are available at the meeting location. Unfortunately, we will not be able to make additional restroom stops during the tour, as our time is limited and we want you to visit as many landmarks as possible.
Yes, cameras are allowed on the tour. We ask that you do not take photos while on the Segway; your guide will gladly take pictures of you and your group with your camera in front of the spectacular landmarks and highlight of your tour.
We love pets! Unfortunately, pets of any kind are not allowed on this tour.
We have the ability to transport necessary items like cameras, an extra sweatshirt, or medications. However, we advise you to keep your personal items to a minimum as our storage capacity is VERY limited.
Our tour is structured so that we can visit as many landmarks as we can in the allotted time. This leaves very little time for any other stops. We recommend you eat after the tour, as you can only bring necessary items on the Segway. If you are interested in a meal after the tour, please ask or staff and they can get you a list of our recommendations.
Many of our favorite places to eat are in short walking distance from our office. We will be more than happy to show you the way.
No, our tours can be conducted in English and Spanish. However, if we cannot find a translator for the speaking portion of the tour, our guests will still enjoy the experience of riding a Segway and seeing all of the amazing landmarks along the route.
We have great souvenir T-Shirts that can be purchased at our office for only $20.00!
Yes, there is parking located near the meeting point. Specific parking details are available over the phone or by inputting our address into any GPS. Mapping program such as Yahoo Maps, Google Maps, or MapQuest are also a great resource for directions and parking.
All Segway riders must sign a liability waiver before participating. Riders ages 7 to 17 must have a parent or guardian sign for them.
Yes, gift certificates are available for all of our tours. To learn more about purchasing a gift certificate, please click on the "Contact" link or call us anytime at 1-877-311-8687.
Yes. Another Side Tours offers private, corporate, and other business related events. We have a long list of satisfied corporate clients including Qualcomm, Cox Communications, and Hamilton Sundstrand....just to name a few. events. We can accommodate a variety of special requests. Please use the "Contact" link, email us at info@anothersidetours.com, or call us anytime at 1-877-311-8687 to inquire further.
We only offer individual rentals to clients that have taken our tour at least one time. We will also take corporate or private rental inquiries directly. If you are interested in such rental opportunities, please click the "Contact" link or call us anytime at 1-877-311-8687 to inquire further.